Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Email to Board sends to wrong card (cant control senders email template)

Leandro Miolla
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 21, 2025

I'm having a similar issue to the one discussed in this thread below.

https://community.atlassian.com/forums/Trello-questions/Email-to-Board-sends-to-wrong-card/qaq-p/2153839

When a specific email sender sends an email to the board's email address, instead of creating a new card, they create a comment on a card unrelated to the new email's subject line.

I can't apply the solution presented in the other thread because these are emails from third-party vendors whose email templates I can't control.

Any suggestions for a solution?

0 answers

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events