The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions
Release Notes
Community
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Email to Board IP Blacklisted

Jeremy Brieske
Jeremy Brieske
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
November 14, 2024

We use SendGrid for our WooCommerce transactional emails, which include email to board emails when we receive a new order.

This morning I noticed that Trello has blacklisted the SendGrid IP address.

How can this be whitelisted?

Watch
Like Be the first to like this
478 views

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Renato Fagaraz
Renato Fagaraz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 18, 2024

Hi @Jeremy Brieske!

I'll need to ask you for some PII information, so I'll reach out to you through a Support ticket instead!

View More Comments
Renato Fagaraz
Renato Fagaraz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 18, 2024

You should expect an email with a link to the ticket in the next few minutes!

Like
Reply
Trello
Trello
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Release Notes
    Copyright © 2026 Atlassian
    Privacy Policy Notice at Collection Terms Security