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Email no longer active

DinkydetailsDan
I'm New Here
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September 7, 2025

I can access my Trello account currently, but I no longer have access to the email being used (Domain expired and I didn’t renew). How do I change the main email address? All settings point to “validate email.” Which I do not have access….

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Rishabh S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 9, 2025

Hello DinkydetailsDan! 😊
I hope you're doing well. My name is Rishabh from the Trello support team—welcome to our community!

Based on your description, it sounds like you no longer have access to your previous email address, but you can still log in to your Trello account. No worries; we can help you update your email address!

Here’s what you need to do:

  • Follow this support guide: Change your email address

  • Update your email: The guide will walk you through the steps to change your email address associated with your Trello account.

  • Check your inbox: After updating, a verification email will be sent to your new email address. Please check your inbox (and don’t forget to look in your spam or junk folder) for the verification email.

  • Complete the process: Click the verification link in the email to finalise the change.

If you run into any issues or have further questions, feel free to reach out. We’re here to help! :D

Best regards,
Rishabh
Trello Support Team

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