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Email domain has expired so cannot access Trello account

Katie Bell
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 4, 2025

My old email address has expired, which I didn't realise was the email I used to sign up for Trello a few years back. It's now expired, so when I logged out today and then tried to log back in it won't allow me to because I can't access the verification code.

1 answer

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2 votes
Answer accepted
Brant Schroeder
Community Champion
September 4, 2025

@Katie Bell welcome to the Atlassian community

I will escalate to support but I am fairly certain that you will have to either setup a new account and loose what you had or setup the same email address again if you want access to your current account.

Katie Bell
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 4, 2025

Nooo, I really hope not. Eek! Thanks for replying and escalating for me.

 

Katie

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