The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Due Date Notifications & Cards Page not working (Mac app or Safari)

Heather Zbinden
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 24, 2021

Hi,

I've used Trello for a while but I'm wanting to use due dates and notifications more. I've watched a number of Trello videos and read a few posts on the Trello blog but I can't figure out what's wrong.

I have a number of due dates set up on various cards and I'm watching those cards. But I don't get notifications of due dates. Is that because I'm the only person on my teams?

Also, the Cards Page (under avatar dropdown) is empty (save one card) no matter what setting I select.

I mainly work on the Mac app for Trello but I looked to see if either feature was working on the web version in Safari. No luck.

Thanks for any help you can give.

H

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Vinicius Mendes _Atlassian_
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 28, 2021

Hi Heather,

If you're watching those cards you should get notifications about due dates. Can you check if the reminder time is correct? If so, do you mind sharing a screenshot of a card you expected to be notified about?

Also, the Cards page will only show cards that you're a member of, so try adding yourself to a card. Hovering a card and pressing the spacebar is a shortcut you can use for that!

Heather Zbinden
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 3, 2021

Thanks for responding. The day after I posted the notifications started to work. I don't know what I did or what I undid but I have them now.

TAGS
AUG Leaders

Atlassian Community Events