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Drag & Drop Attachments Feature Has Dissapeared

Kerry Kelly
May 3, 2026

I used to be able to drag and drop files either from file explorer or email onto a Trello card. I now don't seem to be able to do this and have to download attachments from emails, then upload the attachments from within the Trello card.

Why has this suddenly changed? Is there a setting I need to update?

Would appreciate any help....

Kerry

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Rishabh S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 4, 2026

Hi Kerry, :)
Hope you are doing well,
Welcome to the community!!

Thanks for reporting this issue. I wanted to inform you that we recently experienced a problem with attachments, which has now been resolved by our engineering team.

Could you please reload Trello once, check the attachment, and confirm whether the issue is fixed on your end? If not, please let me know.


Thanks.

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