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Downgrade to free after premium trial ended.

Sam Gregerson
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 6, 2025

I am currently in an endless loop of selecting downgrade to free and then being forced to compare plans and then choosing free again and being kicked back to comparing all of the plans. I was wondering if there was a way I could bypass this and have tried logging out and logging back in, coming in through a shared workspace link, deleting my account and reactivating it, and going on an incognito tab.

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Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 12, 2025

Hello, Sam

Welcome to the community.

Can you share a screenshot of this option? I wasn't able to reproduce here

Kind Regards
Alisson
Trello Team

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