Dear Trello Support Team, I am writing to request assistance regarding access to trello from Kazakh

[Нурай]

I am writing to request assistance regarding access to my Trello account.

When I attempt to log in, I receive a message stating that access is restricted for users from Russia and Belarus. However, I am a citizen and resident of Kazakhstan, and I am currently accessing the platform from Kazakhstan.

I would kindly ask you to review this issue and advise whether my account can be reactivated or if there are any steps I should take to resolve this matter. I would be grateful for your guidance on how to regain access to my account.

Thank you very much for your time and support. I look forward to your response.

Kind regards,

[Nivedhya Vikram1]

Hi @Нурай ,

Welcome to the community!

Sometimes, access restrictions may be triggered if your internet connection is routed through a VPN or proxy, or if there is an error in IP geolocation. Please ensure you are not using a VPN or proxy, and try accessing Trello from a different network if possible.