Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Data deleted after missing to login after the deadline

Ramon Velasco
December 31, 2025

my data got deleted after missing to login to my account after the deadline. 

Is there a way to recover my data?

1 answer

0 votes
Trudy Claspill
Community Champion
January 1, 2026

Hello @Ramon Velasco 

Welcome to the Atlassian community.

What deadline did you miss? By how much did you miss the deadline?

Ramon Velasco
January 2, 2026

hi @Trudy Claspill , I haven't accessed my account for a while and missed the notification mail from attlasian to login on or before November 24, 2025. I've got important data in one of the trello board and I would like to request to retrieve the data. thanks!

Trudy Claspill
Community Champion
January 2, 2026

What did the message say would happen if you did not login?

When was the last time you accessed Trello with that account, approximately?

Was this an account you set up for yourself or was it set up for you by your employer?

Were there any other users with admin access to your Trello boards?

Disclaimer: I am not a member of Atlassian technical support. I have no access to your account or data. I am asking these questions so that I can advise you based on the publicly available documentation.

Ramon Velasco
January 4, 2026

hi @Trudy Claspill , its my personal account.  I haven't logged in for long time probably more than a year.  I got an error message like "your account has been deleted" when I attempted to login last Dec 2025.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events