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Cost is shown when I invite new users which is worrying

Anthony Wallington
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April 3, 2025

Hi,

I have set up a free Kanban board and the Trello app automatically put me on the premium trial.  I'd like to only use the free version to try it out.  

When I enter the names of 2 other people to edit and view the board it shows a cost incurred for each user immediately, before I send the invites.

As I don't want to incur any costs I can't send the invites to try it out, as worried I will run up charges.

Am I missing something?  I can't seem to downgrade to the free version.

Many thanks, Tony

 

1 answer

0 votes
Alex W
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 3, 2025

Hi @Anthony Wallington - welcome to the Community!

I've raised a ticket for you to discuss this with our support team. You can find this ticket at https://support.atlassian.com/requests/TRELLO-214454/ and you'll be emailed updates. 

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