The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Convert unmanaged account to managed account in Atlassian

Harish Gollapali
January 22, 2024

Can someone please help me to update the unmanaged accounts to managed accounts? If yes, please provide the steps to do this.

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

1 vote
Nikola Perisic
Community Champion
January 22, 2024

Hello @Harish Gollapali 

In order to do this you need to:

  1. You need to verify a domain first - https://support.atlassian.com/user-management/docs/verify-a-domain-to-manage-accounts/ - these need to be accessed through admin.atlassian.com, then choosing your organisation
  2. Directory - > Domain, add a domain by following the steps from Atlassian
  3. You need to claim the accounts from the verified domain

Your organisation admin needs to do these changes.

TAGS
AUG Leaders

Atlassian Community Events