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Como recuperar uma conta do trello que está associada a um email que não está mais ativo?

PAULA DE FATIMA MACHADO
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April 29, 2025

Boa tarde

 

O Trello associado ao email paula_fmachado@hotmail.com, é meu, porém, não tenho mais o email, pois meu celular foi roubado e o mesmo estava vinculado a este e-mail.
Como faço para recuperar meu acesso ao trello? Quando tento pelo trello, ele diz que enviará para esse email uma senha, email o qual não tenho mais acesso.
Atenciosamente,
Paula Machado

1 answer

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Renato Fagaraz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 30, 2025

Hi @PAULA DE FATIMA MACHADO !

I’m really sorry to hear about your situation. It’s a tough spot to be in when you lose access to your email, especially with everything connected to it.

Here’s what you can try: If you’ve got Trello open on another device, like a computer, you can use that session to invite a new email to your boards or workspaces. This way, you’ll have a backup if you ever get logged out. Just go to your boards, click on “Share” and add the new email address.

If you’re working with others on Trello, they might be able to help too. Ask them to invite a new email of yours to the boards or workspaces you’re part of.

Unfortunately, without access to the original email, Trello can’t verify your identity to reset the password or change the email on the account. It’s always a good idea to update your account info if you get a new email to avoid this in the future.

Hope this helps a bit! If you have any other questions or need more guidance, let me know.

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