The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions
Release Notes
Community
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Comments on Trello cards no longer visible

Deleted user
April 4, 2025

I have a private trello board I use to organise my work, I am a workspace admin and an admin on the board so I should have full permissions.

I have noticed that some of the comments on some Trello cards are no longer visible. For example when viewing the board I can see this card has 8 comments:

TrelloBoard.png

But when I open the card it only shows the latest 2 comments:

TrelloCard.png

For this example I know that there used to be more than 2 comments on the card, and I have not deleted them. I haven't noticed a pattern of why some comments are not visible, because on some cards I can still see comments from months ago.

Does anybody know why this is happening and how I can resolve it?

Any help would be appreciated.

Watch
Like Abby Graf Subak likes this
1104 views

2 answers

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

1 vote
Answer accepted
Deleted user
April 13, 2025

After some very helpfull correspondense with the Trello support team, it appears that this was a known issue which occured between 13 and 18 February 2025.

TRELLO-1002 "Comments disappear when the list they were made in gets deleted."

The issue has been resolved and should not occur again.

Thanks for the assistance.

Reply
0 votes
Alex W
Alex W
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 6, 2025

Hey @[deleted] - welcome to the Community!

Hmm, that seems strange! I've raised a ticket for you to chat with our support team about this and so we can investigate further.

You can find this ticket at https://support.atlassian.com/requests/TRELLO-214538/ and you'll be emailed updates! 

View More Comments
Abby Graf Subak
Abby Graf Subak
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
May 17, 2026

Help! This just started happening to me, today. Comments from past have disappeared and those I am trying to add disappear when I hit save. 

Like • Valerie likes this
Amanda Sitterlee
Amanda Sitterlee
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
May 17, 2026

Same here

Like • Valerie likes this
Reply
Trello
Trello
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Release Notes
    Copyright © 2026 Atlassian
    Privacy Policy Notice at Collection Terms Security