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Combine two accounts for biling - one is under AUD and one is under US. We need these both under AUD

Combine two accounts for biling - one is under AUD and one is under US. We need these both under AUD

Hello,

Our business has 2 trello accounts, both under different email addresses.

Is there a way we can combine these under the same account for biling? One is currently being charged in US and one is AUD. We are needing both in AUD.

Thank you

2 answers

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I have gone in and tried to complete the questions and theres no button to proceed?
Is there someone I can contact via phone?

Also we are not recieving notifications when theres a reply to this chain, why would this be?

Screenshot 2025-01-16 141718.jpg

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0 votes

Hello Team

Welcome to the community

Could you please reach out to our Customer Assistance team by submitting a request at https://support.atlassian.com/contact/#/? They’ll be able to look into this situation and see if there's a solution available

Kind Regards
Alisson
Trello Team

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Comment

I have gone in and tried to complete the questions and theres no button to proceed?
Is there someone I can contact via phone?

Also we are not recieving notifications when theres a reply to this chain, why would this be? Screenshot 2025-01-16 141718.jpg

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

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Hello, Team

I just made a test, can you try again?

Open the link https://support.atlassian.com/contact/#/

Make sure you are logged on your account
select Billing > Payments > Type your question and there's a submit button below

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Combine two accounts for biling - one is under AUD and one is under US. We need these both under AUD

2 answers

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