Пытаюсь подключить плагин для chat gpt и trello. Пишет Срок действия сессии истек. Пожалуйста, попробуйте авторизоваться еще раз. Пробовал еще раз, пробовал перезаходить в трелло, ошибка повторяется.
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Hi @jeane1 ,
I'm guessing you're using the following connector/plugin: https://chatgpt.com/plugins/plugin_asdk_app_6a20b18a639081918c1b438f8381b27e? (specifically designed for Trello)
Have you tried using a different browser or incognito mode/window to see if the issue persists there as well? 👀
Cheers,
Tobi
Hmm... I haven't had issues with my auth, so I'm not sure. I've found this:
1. Refresh the Authorization Flow
Many errors are temporary. Close the current error window or consent screen in ChatGPT and restart the connection process. If the "Permissions" section fails to load on the Atlassian consent page, refresh your browser to force the correct scopes to appear.
2. Clear Browser Cache or Use Incognito
Cached OAuth tokens or browser extensions can interfere with requested scopes.
Attempt the connection in an Incognito or Private window.
If successful, clear your primary browser's cache and cookies specifically for
atlassian.comandtrello.com.3. Disconnect and Re-authorize
If you previously denied specific permissions, the app may be stuck.
In ChatGPT, navigate to Settings > Integrations (or the specific Trello GPT settings) and select Remove or Disconnect.
Initiate a fresh connection and ensure all permission checkboxes are selected on the Atlassian consent screen before clicking Accept.
Have you tried using the web/desktop app and not the mobile one? You could check that or potentially use a different device to see if the issue persists there. 👀
Also... are you trying to log in from a Russian IP? Potentially, we could be looking at regional restrictions.
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1. Делал много раз.
2. Делал много раз в разных браузерах и режиме инкогнито.
3. Интеграции все отключал.
Использовал только смартфон. До компьютера пока не могу добраться. Я в Казахстане так что впн не требуется.
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Thanks for confirming!
Since you've already tried re-authorizing the integration, different browsers/incognito mode, and disconnecting everything, I'm not sure there's much more we can troubleshoot from the Community side.
I'd suggest doing the following: start a Premium free trial (if your Workspace is eligible) and then raise a ticket with Atlassian Support.
That would allow the Trello Support team to take a closer look at the authentication/session issue from their side.
Once the issue has been investigated/resolved, you can cancel the trial / switch the Workspace back to the Free plan before the trial ends if you don't want to keep Premium. 👀
Cheers,
Tobi
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