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Character limit for Gmail extension

Kerry Warner
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July 15, 2026

I am using the Trello extension for Gmail to allow me to create card directly from my emails. 

Whilst the preview of these cards in Gmail look fine, with the full email being pasted into the description field, when I save the card across to my Trello board it only shows the first 200 characters. 

The emails I am creating cards for are only 1000 - 2000 characters long so I believe should fall into the description field's character limit. 

Is there a further restriction with the extension? 

Grateful for any advice please! 

1 answer

1 vote
Arkadiusz Wroblewski
Community Champion
July 15, 2026

Hello @Kerry Warner 

Could you run one small test to help isolate it?

Create a new plain-text email containing more than 300 characters, without a signature, images or quoted email history.
Open it with the Trello add-on.
Add a unique marker after character 200 in the description field, such as TEST-AFTER-200.
Create the card and check whether the marker reaches Trello.

Best,

Arek🤠

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