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Changing password while not having one

A.Narset
I'm New Here
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 17, 2025

I created my Trello account a while ago, meaning around 10 years ago, and back then I chose to sing up directly with gmail. Hence, not creating a password for Trello. And here's the issue, I want to change my email account and for that I need a password, that doesn't exist. Leaving me in a loop of not being able to change the email because it's not possible to confirm the password, nor able to change the password since 'recent password' is simply a void.
Can anyone help me, please?

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Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 20, 2025

Hello

Welcome to the community

I sent you a password reset for the email, with that you should be able to "have" a password on the account for change the email now.

Let me know how it goes!

Kind Regards
Alisson
Trello Team

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