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Change email validation has no link

Laura Marsiaj Ribeiro
May 13, 2026

I'm trying to change my email in my atlassian account. 

I log in, change the email, it sends a verification email, I receive it, but it doesn't contain a link to confirm. It says:

"We noticed you recently changed the email address for your Atlassian account. To confirm the change, please confirm [my new email] to complete the account update."

And that's it. All text, no buttons, no link to click "confirm".

When I go back to my account, it says "Update pending verification. Please check your email [my new email] to ensure it's you and complete the update."

I have a free account and it says "Upgrade to a paid plan to get one-on-one customer support". 

How do I solve this? I just want to change my email.

Thank you!

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