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Change e-mail adres

Pascal Zwalue
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 2, 2024

I would like you change my e-mail adres in my Trello account. When i submit a different e-mail adres and i try to verify i get an error message saying we are working on it. I have been struglling for 2 days now, how hard could this be....?

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Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 4, 2024

Hello, Pascal!

Welcome to the community.

Can you try these steps on incognito mode to exclude any browser issues? Also, the new address you want to change can't be associated already with an Atlassian Account, can you confirm if this is the situation?

Kind Regards
Alisson
Trello Team

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