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Change account

Freddy Blanco Torres
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 19, 2024

I have an account with the email @contenidosde.marketing, but this email no longer exists and has been changed to @markethers.pro. How can I update the email and remove everything related to contenidosde.marketing?

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Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 20, 2024

Hello, Freddy

Welcome to the community.

Are you still logged on any device on the account? In case you are you can still change the email 

  1. Go to id.atlassian.com/manage-profile/email.

  2. Enter the new email address.

  3. Save changes.

  4. Check the inbox of the new email address to find the verification message.

  5. Click Verify your email and follow the instructions to conclude the update.

in case you are not you need to reactivate the old email in order to get the log in back, since the email is the security measure of the account

Kind Regards
Alisson
Trello Team

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