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Cards Not Showing Header Image / Labels / Date Info

Ccostello
I'm New Here
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September 8, 2026

Hi All, I hope everyone is well.

I've seen a few posts regarding the bug with Trello cards not displaying the header images, labels and date info properly - I was just wondering if there was any further update on a fix for this?

It's making the board quite difficult to work with at my company, where we have a lot of cards active at once.

Any help with this would be much appreciated!

Thanks in advance!

2 answers

1 accepted

1 vote
Answer accepted
Andrea Crawford
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 8, 2026

@Ccostello we've just reverted a change that may have caused this unexpected behavior, can you refresh now and let me know if you experience missing card info? Thanks!

Ccostello
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 8, 2026

Hi Andrea - I've just tried refreshing and it seems to have worked! thank you for your help with this!

0 votes
Mike - Dreamsuite Consulting
Community Champion
September 8, 2026

I have sporadically seen the same over the past few days. I'll make some enquiries 

Mike - Dreamsuite Consulting
Community Champion
September 8, 2026

Looks like a known issue 

https://community.atlassian.com/forums/Trello-questions/Cards-not-rendering-their-title-images-labels-or-members/qaq-p/3285171 

Try doing shift + ctrl/cmd + r to hard refresh the browser and see if it is still an issue.

 

 

Ccostello
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 8, 2026

Thanks for your message Mike. I just tried doing the hard refresh, but unfortunately the issue is still there - let me know if you come across any other possible solutions.

Thanks again!

Ciaran

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