Cannot reopen closed board "CEO" - Only member, no admin (10 years old)

[Aiden ROH]

Hello,

Board URL: https://trello.com/b/W9Nc7kEv/ceo

I am a member of this board but it shows "CEO is closed." and says only board admins can reopen it.

This is a very old board shared with me about 10 years ago. I don't have access to the original admin account anymore.

Is there any way to reopen this board or promote my account to admin?

I would really appreciate any help from Atlassian staff or community.

Thank you!

[Carlos Garcia Navarro]

Hi @Aiden ROH ,

Can you create a ticket using the contact form for Atlassian Support? https://support.atlassian.com/contact/#/

They are the ones that could investigate this.

[Carlos Garcia Navarro]

I've also requested assistance from the Atlassian team to take a look.

[Aiden ROH]

In the end, I applied through the link above and was guided to the community here.

[Carlos Garcia Navarro]

Ok. We should be getting assistance from the Atlassian team in this post soon.

[Aiden ROH]

I checked "Closed boards" but the Reopen button doesn't appear for the CEO board. It says "You were not an admin on this board, so you cannot reopen it."

Board URL: https://trello.com/b/W9Nc7kEv/ceo

Can Atlassian staff help promote my account to admin or reopen it? This board has important old data from 10+ years ago.

[Aiden ROH]

Currently, I am using the [aiden.mkg@gmail.com] account as the main.