Cannot receive email from the two-steps verification

[Alicia Brewer]

i am adding a coworker to our shared trello board and she isnt receiving the email verification. Now it shows as her email has an account but she cant verify it to be added to the boards! we have tried for a week now even using her personal device to try to recieve the email. HELP

[Alisson Sartor]

Hello, Alicia!

Welcome to the community!

Do you still need assistance on this issue?

KInd Regards
Alisson
Trello Team