Cannot move a board - receive an error 'try again later'

[Kremena]

Hello, 

I am trying to move a Trello board from one space to another - in both spaces I am an admin. 

I receive an error "cannot move board now, please try again later" and I do not want to copy the board as we will lose comments and edits. Can you help? Thanks in advance! 

[Kremena]

Hello, 

Any updates? This is quite urgent and we need to be able to resolve it 

[Kremena]

@Alex W 

[Kremena]

Hello, this is really urgent can you please advise?

[Alex W]

Hey @Kremena - welcome to the Community!

Hmm, that sounds strange! Can you check that the Workspace you're moving the board doesn't already have 10 open boards (if it's free)? If so, that's probably what's causing the problem -- although our error should be more clear. Free Workspaces can only have 10 open boards at a time.

Let me know if that solves the issue! 

[Kremena]

Hello, thank you! We do not have 10 boards sadly. Attaching screenshots. 

[Kremena]

Do you need any specific info on the spaces, so you can help us move it? 

[Alex W]

Hi @Kremena - is the Workspace you're trying to move this board to at or over the 10 collaborator or board limit? 

[Kremena]

No, we do not have 10 boards, we do not have any limits. Can you please double-check, as this is really really urgent. 

[Kremena]

Hello is there any update on this?