Cannot login to Trello on new phone

[Neil Howlett]

I have used Trello on an iPhone SE for a couple of years and recently also on a Surface Pro. via Edge. Never had any problems. 

I have updated my iPhone SE to an iPhone 14 and cannot find any way of logging in. It offers login in via Microsoft but I am logged in to Microsoft and that just takes to an endless loop of codes I cannot enter. (Authenticator is rubbish for other organisations too).

I have tried Apple but that didn't work, I don't have a Google account or any of the other options.

This was quick and easy before. Are there any other options - can I set up facial recognition in one of the versions I can access?

[Kristian Walker _Adaptavist_]

Hi Neil,

I have clicked the Request Assistance button so that Atlassian support can look into this issue for you.

I hope this helps.

Regards,

Kristian