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Cannot login in and don't receive new link

An Krus
June 10, 2021

Hello,

I cannot log in into Trello anymore. And Trello doesn't recognize my email address anymore.

What can I do?

1 answer

1 accepted

1 vote
Answer accepted
Laura Holton _ACE Manchester_
Community Champion
June 10, 2021

Hi @An Krus ðŸ‘‹

 

Welcome to the Community! I'm sorry to hear you're having difficulties with Trello, I'd recommend raising a support ticket with Trello so they can't help resolve this issue as soon as possible for you. You can contact them here >> https://trello.com/en-GB/contact#/

I hope this helps but if you have any other questions just ask away 😃

All the best,

Laura

An Krus
June 10, 2021

Hi @Laura Holton _ACE Manchester_ ,

I cannot log in and therefore I don't know how to reach Trello asking for support.

 

Warm regards,

Anja

Laura Holton _ACE Manchester_
Community Champion
June 10, 2021

Hi @An Krus

I've just double checked and you should be able to raise a ticket without logging in to Trello, please see the below screenshot:

Screenshot 2021-06-10 at 15.41.13.png

Let me know how you get on 😃

An Krus
June 10, 2021

@Laura Holton _ACE Manchester_

Thank you for your super fast support!! 

Like • Laura Holton _ACE Manchester_ likes this
An Krus
June 10, 2021

Great, will do that.

Thanks a lot @Laura Holton _ACE Manchester_ !

Like • Laura Holton _ACE Manchester_ likes this
Laura Holton _ACE Manchester_
Community Champion
June 10, 2021

No worries, glad I could help! Fingers crossed you can access your account soon 😊

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