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Cannot access my own board

Sofia Perez
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 13, 2026

I have the free version of Trello. In my workspace, I currently have four boards. For some reason, I can access all four on my computer, but can only access three on my phone app. I tried checking the board's settings on my computer, but everything seems to be in order, but when I try to access that board on the phone app, it tells me "We could not load this board. Verify you have permission to see it, and try again." Help.

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Sofia Perez
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 13, 2026

Well, I messed around with the settings a whole bunch more and I was able to get it to work so disregard this question

Tomislav Tobijas
Community Champion
July 13, 2026

@Sofia Perez glad you managed to get it sorted out. I'm curious: do you remember what you did to get this working?

Sofia Perez
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 14, 2026

Yes, I deleted two old workspaces I wasn't using (although even with those spaces/boards, I wasn't above the free limit), and then logged out of the account on my laptop and logged back in. I also logged out of my Trello app on the phone and logged back in. Once I did all of that, the original missing board (and the others that had also denied me access) were there again, and I am able to see them on the phone again.

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