Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot access Trello boards– lost access to email tied to my account

a-vrtn
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 19, 2025

Hi, I need help regaining access to my Trello account.

I know my Trello username and password, but when I log in it requires an additional verification code. The problem is that the code is being sent to an email address I no longer have access to.

I mainly want to access my existing Trello boards. Is there a way Atlassian support can help me verify my identity and update the email address on my account, or give me access in another way? I did read up the article recovering the account, but my case is different as I do know my password.  https://support.atlassian.com/trello/docs/recovering-your-trello-account/

I was using the public version of trello to organize my boards.

Thank you!

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events