Cancel the premium subscription

[Admin]

Cancel the premium subscription and refund the paid fees

[Rilwan Ahmed]

Hi @Admin ,

To cancel a subscription for an app:

1. Go to admin.atlassian.com/billing. Select your billing account if you have more than one.

2. Select Subscriptions, find the subscription you want to cancel, and select Manage.

3. Select more actions --> Cancel subscription, then review and confirm your cancellation.

If you have an Enterprise plan, the way you cancel your subscription will be a little different. For help with this, email us at sales-ops-support@atlassian.com.

Who can do this?

• Billing admins

• Organization admins

• Site administrators

More details about this is described in https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/

For billing related queries, you can contact Atlassian support from https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/