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Cancel my subscription - I am the admin

Joel Morgan
May 17, 2026

Hello
I realized I have an old Trello premium account that renewed annually last September (2025).  I am trying to cancel it.  I am the admin.  I am logged in.  I do go to billing and click on 'cancel subscription'.  Then a 
Page not found:  This page may be private.  . . . .
Pops up.  I can not figure out what is happening or why and not able to find an answer in the community.  

Also, I can not find an appropriate URL to submit a ticket.  

Your help is appreciated if you happen to know.  Thank you.

1 answer

0 votes
Arkadiusz Wroblewski
Community Champion
May 17, 2026

Hello @Joel Morgan 

I flagged this Post, An Atlassian Support Engineer will review the post and respond on this thread within 2 business days. It may also take longer depending on their workload. 

Joel Morgan
May 18, 2026

Thank you.  Much appreciation.

 

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