You can have free users on your boards, they are called guests. If a guest is a member of multiple boards you will be charged. If you add someone as a member of your Workspace you will be charged. Additional information below:
There are two ways someone can be billable in a paid workspace:
They are a Workspace member - either a normal member or a Workspace admin
They are a multi-board guest in the Workspace
A guest is someone who is a member of a board in a Workspace but is not a member of the Workspace itself. A multi-board guest is someone who is a guest on two or more boards within a Workspace. Multi-board guests are billed at the same rate as Workspace members.
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