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Can't pass the 2FA

Carl Verbruggen
August 1, 2026

Hi, my Trello account is still linked to my old email adress of a domain that is no longer online. I can't get the 2FA code because it is send to an email address that is out of use. How can I log in and change the email address? Thx

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Carlos Garcia Navarro
Community Champion
August 1, 2026

Hi @Carl Verbruggen ,

If you don't have access to your old email account, you'll need to contact Atlassian Support so they can help you recover access to your account. Do you have access to this form: https://support.atlassian.com/contact/#/

Just in case, I'm also requesting help to Support.

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