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Can't move cards

José Luis Gilsanz Gómez
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June 17, 2025

Hello,
For the past few days, Trello Beta hasn't allowed me to move cards between blocks. When I drag a card from one block, it seems to do it correctly, but after a few seconds, the card moves back to the original block and an error message appears: "Error moving card".
It also doesn't let me exit the version; when I click on "Exit," a message appears saying "Error opting out of Personality productivity."
I have tried deleting cookies and temporary files, logging out and logging back in, allowing all cookies on both Chrome and Edge, but nothing works.

1 answer

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Answer accepted
Nikola Perisic
Community Champion
June 17, 2025

Welcome @José Luis Gilsanz Gómez 

Are there any automations that were set up that return the cards to their previous state?

José Luis Gilsanz Gómez
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 17, 2025

Thanks for answer.

No, any automation is enabled.

Denise Lariviere
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 21, 2025

I'm new to Trello as well and having the same issue.  Card move failures using drop and drag, trying to change in a list view, etc.  Similar to Jose, everything related to cookies, temp files, and web browsers has been reviewed and I can't get this thing to work. 

 

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