Can't login to my id because of 2 factor authntication

[Faisal Ahmed]

hi, this is my office's id: faisal@iv.bh

I use it for Trello. 2-factor authentication is there.

But I've changed both my mobile and pc. So I don't have 24 char recovery key.

Yesterday, I've requested for "recovery access". It's mentioned that "We'll send you another email in 24 hours that will have a one-time login link to give you access to your account."

But I've not received that email yet. Please do it asap. I need access to my account very badly.

[Charlie Misonne]

Hi Faisal,

I'm afraid the Atlassian Community will not be able to help you with that missing email.

You can contact Trello support on this page: https://trello.com/contact?nosearch=1&source=from%20helpsite%20beacon#/. Ther's a form at the bottom of the page.