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Can't login on app?

Scott
Scott
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February 12, 2025

Hey, just returning to Trello after a couple years of not needing it. Now I can't seem to login through the app.

I had an old account that was littered with stuff I didn't feel like cleaning up so I started a new account, but now I can't login through the app on either the new account OR the old account, and the web page is rather inconvenient on mobile.

Anyone else experience this or have a fix? Re-downloading the app didn't change anything...

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Alisson Sartor
Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 13, 2025

Hello, Scott

I noticed that you raised this thread on your new account email.

Can you try to reset your password on your old email and see if you can access? 

https://id.atlassian.com/login/resetpassword

Kind Regards
Alisson
Trello Team

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