Can't link Jira account to Trello account

[Emily Taylor]

I am trying to connect my Jira account to my Trello account so that I can automatically see the status of Jira tickets that I link to on a Trello card. However the Power Up process isn't working. 

Steps I have taken:

- go to Powerups 

- select Jira

- enter my Jira URL

- click Authorize

- it then gets stuck on this "verifying" window (see screenshot) and nothing happens

[Pramod Sp]

Hi @Emily Taylor ,

Welcome to the community!

It seems you are running into an issue that is being tracked in the following bug report here: TRELLO-1496 

I have added this post to this bug as an internal comment for our engineering team to see and reference if needed as well as align priority. I would also encourage you to visit that bug, log in with your Atlassian account, and click Start watching this issue on the right panel. That way, when the ticket is updated by our development team, you'll be notified via email. 

There are a number of factors that determine how Atlassian prioritizes bug fixes. You can learn more about this by reading the Atlassian Cloud Bug Fix Policy 

[Vronik]

Hi

Check this article, maybe can help you

https://support.atlassian.com/trello/docs/using-trello-with-an-atlassian-account/

But at this moment, Jira has an incident, look this page:

https://status.atlassian.com/

Regards