Can't edit time field

[Beth Holland]

I can no longer type a specific time into a due date. I can only select from the drop-down menu, and the earliest time is 9 a.m.

[Tomislav Tobijas]

Hi @Beth Holland ,

Are you sure you cannot enter specific time by just typing the number in a specific format? I just tried and, while the dropdown indeed shows 9.00 AM as first item, I could still add custom time by just typing it.

Can you maybe try using incognito mode/window or a different browser to see if the same thing will show up there?

As for the time itself, I know it relates to your account preferences but I'm not sure if dropdown was different yesterday 🫤 (I'm in the CEST time zone btw)

Cheers,
Tobi

[Beth Holland]

I think I've tried everything! It still doesn't work in incognito mode. I can only select times from the drop-down menu and the earliest time is 9:00 AM. It won't let me highlight and type over the time in the box. It worked just fine until recently. It seemed to coincide with when the AI automatic date feature was enabled, and that seems to be the only workaround. But then I can't edit the time on the existing card. Disabling the AI feature didn't fix it.

[Tomislav Tobijas]

Hmm, I am not sure what else you could do/check here @Beth Holland 👀

I'll ping the forum support team to potentially take a look at this workspace or provide the best course of action. 

Actually, I just realized you're on Trello Premium - if so, can you maybe raise a ticket here Atlassian Support. Once you do so, official support should be able to assist here.