Can't create a label of which color has multiple words when creating a card from email

[TKL]

I use a label and its color is stated in Trello, "bold green" as in the image below. I tried #Bold_Green, #bold_green, #BoldGreen and etc. but nothing seemed to work. It's the deeper green vs more lighter one ("green"). I know I can use "Admin" to get the correct label but I use other colors with multiple word name and custom name for some labels that use multiple words. The instruction on this page is not fully addressing this issue for colors. https://support.atlassian.com/trello/docs/creating-cards-by-email/

Thanks in advance for anyone's help.

T

[Ajay _view26_ · Accepted solution]

Hi @TKL 

The email-to-board feature uses Trello's internal color identifiers, not the display names you see in the UI tooltips. What the UI calls "bold green" is actually `green_dark` internally — and that's the name the email parser recognizes.

Trello has 10 base colors: green, yellow, orange, red, purple, blue, sky, lime, pink, and black.

Each one has a `_light` and `_dark` variant, giving you 30 total. The "bold" shades in the UI map to the `_dark` suffix, and the "light" shades map to `_light`.

So for your case, try: - `#green_dark` in the subject line (what the UI calls "bold green") - `#green_light` for the lighter green

Refer - https://www.atlassian.com/blog/trello/20-new-trello-label-colors

[TKL]

Thank you! Works!

[Oleksandr]

Hi!

Since the original issue has already been resolved, you may also want to try the Label Manager in the Board Assistant Power-Up. It can make it easier to review and manage labels when a board uses several colors, shades, and custom names.

Board Assistant:
https://trello.com/power-ups/685016dd47b5654ae385bba6