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Can't access boards

Sarah J Magnuson
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 31, 2025

I updated the app and now I'm getting a message saying that I'm not authorized to access any of my boards and to contact my board admin even though I'm the only one that should have access to them. I have no idea how to fix this

1 answer

0 votes
Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 1, 2025

Is it possible that you have logged into a different account using a different email address or using 'login with Apple' (which creates a new account)?

Sarah J Magnuson
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 11, 2025

No, it is the same account 

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