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Can't Upload Tax Exemption Form

Paula Schultz
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September 9, 2025

Help please!! I used the free trial of Trello Premium and now I'd like to purchase a one year subscription.  As part of a public school system, we are tax exempt.  I was told to "upload your certificate by clicking the tax exemption button under the billing tab" but I don't see a billing tab let alone a space to upload the form.  I'm so frustrated!  All trello customer service will respond with is the same auto response that they've previously provided.  trello screenshot.png

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Nivedhya Vikram1
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 10, 2025

Hi @Paula Schultz ,

Welcome to the community!

For tax exemption, you can use this link to submit it: https://www.atlassian.com/company/contact/purchasing-licensing#/.

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