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Can't 2FA my Trello Board to log in

Maya Markovich
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June 27, 2026

I created a Trello board many years ago and have been using it to track critical projects. I created it initially using the email address of the place I worked at the time. 

After I left that position several years back I continued to log in with the same email address username and password, with no issues, as recently as a couple of months ago. There was zero indication this would ever stop working, so I never changed the username to my personal email address. 

Last night I attempted to log on and for the first time it required 2FA to get in, by sending the code to my old username email address, which obviously no longer exists. I wasn't even able to log on to simply ask this question or submit any sort of support request, so I had to create a new account with my personal email just to post this. 

Please help me regain access to my board so I can update the username! Or alternatively, I can simply access it to pull down the historical info and close the account affirmatively. 

Thanks! 

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