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Can no longer access board after laptop change

kristoffer_scheyer
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September 24, 2024

I was previously logged into Trello using a @gtempaccount.com address. After logging into this account on my new laptop, I no longer have access to my workspace. I only have the saved link to the board/workspace but no matter which of my two Google logins I use, I can no longer access the board.

When logged in, I get the message:

 

"Since you’re not a member of this Workspace, you can’t see its boards or other information."

Sending a request to join the workspace does not result in a email to any of my accounts. Is there a way to recover this board?

1 answer

0 votes
Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 25, 2024

Hello, Kristoffer!

Welcome to the community.

Can you share the URL of your board so I can check on our system? I'll delete from here after checking for security reasons, but since the board is private you can share here for a while.

Kind Regards
Alisson
Trello Team

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