Can a Workspace member see all the boards it contains and interact on the different boards?

[Sandra GJ]

I added a workspace member to a premium account (which is billed) but that member cannot see all the boards of the Workspace. However, it is strange that she only can see one random board.

I can't see the advantage of adding somebody (and paying) as a workspace member if she has no access to all the Workspace boards. I believed that was the purpose of it.

Any comment will help, thanks!

Sandra

[Brant Schroeder]

@Sandra GJ Welcome to the Atlassian community

Adding an individual to a workspace does not automatically give them access to all the boards.  Boards have their own unique permissions.  https://support.atlassian.com/trello/docs/changing-permissions-on-a-board/ You can make all boards workspace visible and then they will be available to users added to the workspace.

A free user can only have access to 10 boards.  So if you have more than that you would need to have a paid account or they would only be able to use 10 boards at a time.

[Sandra GJ]

Ohh I see ¡Thank you Brant! Your answer was really useful, I had omitted to enable some board permissions.

[Candie Paulson]

I am very new to this app, I have a mottorcycle dealership, we have one board, but multiple cards, we may add one more board, but for the most part will be operating off the one board. Do I have to pay for all the people that access the app, or is there a way to access under user names but not make them paid users?

[Brant Schroeder]

@Candie Paulson Welcome to the Atlassian community

If you have one board that you are going to share the individuals accessing it could use the free plan.  https://trello.com/pricing 

[Brant Schroeder]

@Sandra GJ can you accept the answer to help others?