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Can I be refunded as I have never used the account

Katie Conlon
Katie Conlon
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September 8, 2024

I have been charged for 3 years but haven't used the account, I fell ill so was unable to. Can I be refunded for the latest payment on 25 Aug and close my account? 

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Mohamed Riza _ServiceRocket_
Mohamed Riza _ServiceRocket_
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September 8, 2024

Hi @Katie Conlon 

You will have to reach out directly with Atlassian support to help you with this request through the following link: https://support.atlassian.com/contact/

Best regards. 

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