Cadastro feito num e-mail sem acessoz.

[flvcmacedo]

Prezados, efetuei compra da versão standard (quase 300 reais) para poder ter mais de 10 membros no quadro. Contudo meu cadastro foi feito no felipelopes.macedo@gruposaltaedu.com, porém fui desligado da empresa ficando sem acesso….. como faço para transferir meus dados de acesso e pagamento para uso pessoal através do flvcmacedo@gmail.com

[Rishabh S]

Hi @flvcmacedo , :)
Hope you are doing well,
Welcome to the community!!

I understand how important it is to regain access to your boards and workspace. Since email is our primary method of verification, the most direct way to resolve this is by regaining access to your old email address.

Here are a few steps you can try to get back into your account:

• Contact your previous employer: They may be able to temporarily reactivate your email so you can log in or redirect the verification emails.

• Check other devices: If you are still logged into Trello on another device (like a mobile phone or a different laptop), you can add your personal email address as an admin to the workspace. This will allow you to manage your subscription and boards from your new account.

For security and privacy reasons, Atlassian Support is unable to manually transfer account ownership or grant access on your behalf. You can find more details on this policy here: Why Support can't grant access to your account | Trello | Atlassian Support.

Thanks.