COPYING CARD LAGGING

[Donna]

Copying cards then assigning the copied card to another board seems to have a rather loooooong delay, anyway of fixing this as its painful - resetting helps at times but still this never occurred before

[Sakshi Verma]

Hi @Donna  ,Welcome to community !

I understand from the case description that there is a lag when you copy a card from one board to another. I have run a couple of tests on my end, and the card is created immediately when I copy it.

Are the cards not being created as soon as you copy them? How much time does it take for them to be copied?

You can also raise a ticket with us for priority support.


 https://support.atlassian.com/contact/?postauth=true#/

Thank you!

[Donna]

@Sakshi Verma the lapse is several minutes, the quickest way to bring them onto the other board is to refresh which is annoying that another step needs to be implemented on our end unnecessarily.

[Sakshi Verma]

Hi @Donna  ,

I understand that the lag is happening. Would you mind raising a ticket as I suggested above? One of our support representatives will work on it and can ask for more specific details over the ticket.

 https://support.atlassian.com/contact/

Thank you!