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Business Class asking me to upgrade?

Barbara C Phillips
Contributor
May 20, 2021

I paid for business class for 2 users. And yet when I log into my boards, it wants me to upgrade. I've written for support, but I've never received an answer.

 

Why am I being asked to upgrade when I already have?

 

 

1 answer

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Answer accepted
Iain Dooley
Community Champion
May 20, 2021

@Barbara C Phillips business class subscriptions apply to workspaces, so perhaps the board you're looking at is not a member of your business class workspace.

Barbara C Phillips
Contributor
May 20, 2021

That must be it.

It's my personal boards then that are the workspace, while my work boards, with my VA, are not.

I suppose I can move the boards around to get them where I want them.

 

Thanks for your help.

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