Bugs and Frozen account

[Nick Cokas]

Hi. Please help. I have tried to contact support but it constantly send me here to these boards. I have a Trello account but I can no longer seem to access my desktop version on my MAC. I have logged out, refreshed, deleted and loaded again and to no avail.

I get a fuzzy screen like an old TV on the blink.

Please help!

[Gaurav Kataria]

Is it happening on browser (Chrome/Safari) or the Mac Desktop App? If it is the App, then uninstall and reinstall the app.

[Nick Cokas]

HI. Thanks. I have done that multiple times and it is dong the same thing. I sent it to the trash on MAC and reinstalled. If you have any other ideas please let me know?

Thank you.

[Nick Cokas]

I am not even able to access the Preferences. 

[Teresa_DevSamurai]

Hi @Nick Cokas ,

Have you tried clearing Trello's cache and resetting the Trello app?

[Nick Cokas]

Hi. Thanks for the suggestion. I am not able to do so. It is a blank page with access to nothing within Trello on my Desktop. The app is working on my phone but not on my MAC desktop.