Boards being closed without us doing anything

[Rose Eedes]

Why are our boards being closed and we cannot open them....?

[Mirek]

Hi @Rose Eedes 

In general on Trello, boards don’t close automatically or “by themselves.” A board is marked as closed (archived) only when someone with the right permissions takes that action, or if access settings change (for example, being removed from the board or workspace).

https://support.atlassian.com/trello/docs/closing-a-board

It’s possible that the board was closed by an admin or that your access was updated, which can make it appear as if the board was closed unexpectedly. Maybe you can check / confirm with workspace admins to see exactly what happened?

[Rose Eedes]

how do I confirm with workspace admins .. its not from my office.  It seems as if trello wants me to upgrade...

[Sakshi Verma]

Hi @Rose Eedes ,Good day !

I am raising a support ticket on your behalf to ensure we address this issue thoroughly.

You will receive an email notification from me shortly with the ticket details and next steps.

Thank you !

[Rose Eedes]

I am still waiting 🙏🙏🌹