Board is closed.

[Sarah Cairns]

Hello, 

My board has been closed and the admin is not around to reopen it. Can it please be reopened as we are still actively using it?

https://trello.com/b/DxWwPlPM/tavistock-print-job

[Sakshi Verma · Accepted solution]

Hi @Sarah Cairns ,Welcome to community !

I am raising the ticket further and will promote you to board admin.

 I understand that you’d like to reopen a closed board. The previous board admin’s account was deleted due to inactivity over the past two years, in line with our Dormant Trello account policy | Trello | Atlassian Support.
Since the admin account was deleted that resulted in the closure of the board.


Thank you !

[Sakshi Verma]

Hi @Sarah Cairns  ,I have promoted your account to admin ,please check and try to reopen the board now.

Thank you !

[Sarah Cairns]

Thank you so much for opening it! As a team we really appreciate how quickly it was reopened!

[Sakshi Verma]

Thank you! I’m glad Sarah’s issue has been resolved. Wishing you a wonderful day ahead! 

[sami_naarminen]

@Sakshi Verma could you please help me with the same issue: https://community.atlassian.com/forums/Trello-questions/Board-is-closed-after-admin-was-removed-for-inactivity/qaq-p/3160779

Thank you! :)

[Leah Nugent]

Can I please also be helped with the same issue, my board has been closed 

[Sakshi Verma]

Hi @Leah Nugent ,

Could you please share your Trello username?Once I have that, I can raise a support ticket for you so we can investigate this further and get everything resolved!

Thank you !

[Leah Nugent]

leahnugent2 is my user name

[sami_naarminen]

Hello!

I have the same exact problem with my board https://trello.com/b/sMnACggz/swingapp. The admin account was deleted because of inactivity, so now I am not able to see the board anymore. I was actively using the board before this. Please help :)